Communications Intelligence
Know what your community is saying, and what to do about it.
What this practice is
Monitoring with judgment attached, so you get a briefing with a recommendation. It is for communications and clerk teams at municipalities and public bodies who need to walk into a council meeting knowing what the community is saying and what to do next.
The offers
Monitoring and analyst briefings retainer
What you get
- Monitoring across the channels your community actually uses
- A daily or weekly briefing written by an analyst
- Sentiment read in context, with what changed and why it matters
- Alerts when something needs a same-day response
- A monthly retainer, scoped to your community and channels
It starts with a conversation.
Start a conversationCrisis support
What you get
- An analyst on call when a story breaks
- A read on how far it has spread and where
- Draft positions and messaging your team can act on fast
- A timeline you can hand to council and the record
- Available as an add-on to a monitoring retainer or on its own
It starts with a conversation.
Start a conversationCouncil-ready reporting
What you get
- The month's communications picture in a format council reads
- Themes and trends, distilled from the raw mentions
- A recommendation attached to every finding
- Branded and ready to present, no rewriting at your end
- Delivered on your meeting cycle
It starts with a conversation.
Start a conversationWe ship working tools, and you own them
Some of this practice ships software as part of the engagement: the audit engine, the AI assistant platform, the communications module. You own what we build: no lock-in, Canadian-hosted.
Tell us what you wish you knew before the last council meeting.
Describe what you are trying to stay ahead of. We read it the same day and talk through what monitoring or crisis support would look like for you.
Start a conversation